Mark Matthews
Senior Customer Service Trainer@ PayPal
Atlanta, Georgia, United States
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Mark Matthews is a highly experienced professional with 25.8 years of work experience in various roles. He specializes in alternative investments, fixed income, hedge funds, quantitative finance, and equities. Based in Ireland, Mark is passionate about delivering the best and has extensive experience in training within contact centres. He is comfortable with large and small groups and has skills in coaching and mentoring. Mark is motivated and has designed and implemented courses for numerous audiences, aiming to help businesses achieve their goals.
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Emails and Phone Numbers

@paypal.com
@paypal.com
+1 402935****
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About

I am a very passionate individual that believes in delivering the best. Thinking somewhat outside the box I manage to extract passion from others I work with. I have extensive experience in training within contact centres from induction to management progression. I am comfortable with large and small groups and have skills in coaching and mentoring. I am very motivated and have designed and implemented courses for many years for many audiences. I believe in the potential of people and enjoy helping them and the business reach their goals.

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Work Experience

2211 North First Street, San Jose, CA, 95131, US

Software Development

30938
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Mark Matthews's Professional Milestones

  • Senior Customer Service Trainer (2014-05-01~): Enhanced customer satisfaction through comprehensive training programs and training programs.
  • Head Of Global Quant Research (2004-01-01~2016-03-01): Developed a comprehensive and efficient global cost analysis model to provide accurate cost estimations for global financial services.
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Education

Kingstown College
Kingstown College

Advanced Diploma In Personal,

Leadership And Executive Coaching

2021-2022
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