Advisory Customer Success Manager@ Rackspace Technology
Nutley, New Jersey, United States
Valli Chaparala
GET FULL PROFILE 
San Jose State University
Real-Time AI Research
FlashIntel GPT
Tell me more about Valli Chaparala?
FlashIntel GPTValli Chaparala is a highly experienced Customer Services delivery leader with 26.9 years of work experience. She has a strong background in ITIL, technical support, and service delivery. Valli has worked with technical support engineers from 9 to 24, representing support through product development release life cycle. She is skilled in building profitable relationships with strategic customers and partners. Valli has a proven track record of building and fostering profitable relationships with strategic customers and partners. She is proficient in customer management, satisfaction, cross-organizational partnerships, process development, organization, and program and project management.
For inquiries about Phone Number and Email, please click here Unlock Contact
Emails and Phone Numbers
About
Customer Services delivery leader with extensive experience in customer support from single and multi-site operations with technical support engineers ranging from 9 to 24 (Incident and Problem Management teams). Represented support through the product development release life cycle. Proven track record of building and fostering profitable relationships with strategic customers and partners and ability to communicate effectively at all organization levels. • Customer Management & Satisfaction • Cross-Organizational Partnership • Process Development and Refinement • Organizational Development and Management • Programs & Projects Management • PCI Security & Compliance Services • Escalation Management • Employee Development and Retention • Budgets & Resource Management • Government Security Controls • Policy Creation & Implementation • Amazon Web Services
...See MoreWork Experience
Advisory Customer Success Manager
Service Delivery Manager | Senior Customer Success Manager
IT Services and IT Consulting
Valli Chaparala's Professional Milestones
- Technical Support Team Lead (2004-01-01~2007-01-01): Implemented efficient support processes to enhance customer satisfaction and optimize overall team productivity.
- Servcie Delivery Manager (2014-10-01~): Optimized delivery processes, resulting in increased efficiency and timely pricing for customers.
Education
Engineering,
Master Of Science,
Masters,
Ms
Skill
Itil
Technical Support
It Service Management
Service Delivery
Cloud Computing
Enterprise Software
Saas
Sdlc
Program Management
Business Process
Vendor Management
Crm
Cross Functional Team Leadership
Project Management
It Management
Software Project Management
It Strategy
Management
Outsourcing
Product Management
Pmo
Process Improvement
Team Leadership
Leadership
Project Portfolio Management
Team Management
Integration
Incident Management
Strategy
Scrum
Product Marketing
Certification
Colleagues
Michael Levy
Product Owner | L
Michael Levy
Product Owner | L
Charu Gangal
Technical Product Owner | Python Automation Engineer | Data Analyst
Kavala Babu
Technical Writer III | Certified Safe® 5 Product Owner | Product Manager | Jira & Confluence System Administrator
Austin Atherton, CSPO, PMP
Automation Architect | Scrum Product Owner | Project Management Professional
Other Named Valli Chaparala
Frequently asked questions
We found 4 Valli Chaparala's email addresses
We found 1 Valli Chaparala's phone numbers
Valli Chaparala's social media include: Linkedin,
Valli Chaparala works for Rackspace Technology
Valli Chaparala's role in Rackspace Technology is Advisory Customer Success Manager
Valli Chaparala works in the industry of IT Services and IT Consulting
Valli Chaparala's colleagues are Michael Levy,Michael Levy,Charu Gangal
Valli Chaparala's latest job experience is Advisory Customer Success Manager at Rackspace Technology
Valli Chaparala's latest education in San Jose State University
